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Marchen forest english items7/1/2023 ![]() If you did not receive the message, check your Spam or Junk email folders in case it was moved automatically there by mistake. If you still cannot locate the message with an activation code or if you have entered a wrong e-mail address, contact us or our retail partners.In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky Customer Service by choosing the topic and filling out the form.If you made your purchase via a different Kaspersky partner, contact them directly.You will need to provide the following information:. ![]() The date of the purchase and order number from the confirmation e-mail.Your full name and the e-mail address that you have used for the purchase.You can disable auto-renewal through the provider from whom you bought the license. If you purchased the license on the Kaspersky website, follow the instructions depending on your provider: For instructions on how to identify your provider, see this article. If you purchased the license through your Internet service provider (ISP), disable auto-renewal in your ISP personal cabinet or by contacting the support service of your ISP.įor instructions on how to cancel subscription for a mobile application, see this article. Until you disable auto-renewal, funds for the next period will be withdrawn automatically.Īfter you disable auto-renewal, the current license will be valid until its expiration date. See this article for instructions.Įnter the new activation code only after the subscription expires.įor Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security: If you decide to start using the application again, you will need to buy a license and enter the activation code manually. If you are a first-time user, you will need to activate your Kaspersky application after installing it or when its trial period ends. If you are a current user, follow the instructions below depending on what you want: To activate the application, purchase an activation code with the help of instructions in this article.To renew your license, see instructions in this article.To start renewing your license automatically, see instructions in this article.To start using another Kaspersky application, see instructions in this article. Kaspersky Password Manager for Android or iOS.If you are a mobile application user and you want to purchase a license, see the instructions below: To cancel auto-renewal for your license and use an activation code, see instructions in this article. The applications have different additional features. See this article for more information about the differences. Kaspersky Basic, Standard, Plus, Premium is a new Kaspersky solution that protects your digital life with technologies that go beyond anti-virus. The solution includes multiple plans that vary by the level of protection and the number of features and services. For a detailed comparison of subscription plans, see Online Help. Kaspersky Anti-Virus provides basic protection of your computer. This application can only be used to protect a Windows-based computer.
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